David Versus Pty Ltd

 

Last updated: 01-06-2026

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David Versus Pty Ltd ABN 39 592 612 799 (“David Versus”, “we”, “us” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.

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This Privacy Policy explains how we collect, use, disclose, store and manage personal information in connection with our employee advocacy services, website enquiries, communications and referrals.

 

David Versus provides employee advocacy, guidance and support services. We act for and assist employees only. We do not act for employers. We are not a law firm, and we do not provide legal advice. Where legal advice or legal representation may be required, we may, with your consent, refer you to an appropriately qualified lawyer or law firm.

 

David Versus Pty Ltd is committed to handling personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). Where the Privacy Act applies to us, we will manage personal information in accordance with those obligations. The Australian Privacy Principles regulate how covered organisations collect, use, disclose, store, secure, access and correct personal information.

 

1. What is personal information?

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Personal information is information or an opinion about an identified individual, or an individual who is reasonably identifiable. It may include information that is true or not true, and whether recorded in writing or not. OAIC guidance describes personal information as a broad range of information or opinion that could identify an individual.

Personal information we may collect includes:

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• your name;

• phone number;

• email address;

• postal or residential address;

• employment status;

• job title or occupation;

• employer name and workplace details;

• information you provide through our website Contact Us form;

• details about your workplace issue, complaint, dispute or concern;

• documents or correspondence you choose to send us;

• notes of calls, meetings or communications with you;

• billing or payment details, if applicable;

• referral information, where you have been referred to us by another person or organisation.

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2. Sensitive information

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Sensitive information is a special category of personal information. It may include information about your health, racial or ethnic origin, political opinions, religious or philosophical beliefs, union membership, criminal record, sexual orientation or other matters protected under privacy law.

By providing sensitive information to us in connection with a workplace matter, you consent to our collection, use and disclosure of that information for the purposes described in this Privacy Policy, unless you advise us otherwise.

Because employment and workplace advocacy matters can involve highly personal issues, we may sometimes receive sensitive information from you, including information about:

 

• workplace bullying, harassment or discrimination;

• health conditions, injuries, disability or psychological stress;

• medical certificates or fitness-for-work information;

• union membership or industrial association;

• disciplinary matters or workplace investigations;

• workplace complaints, grievances or disputes;

• family violence or personal circumstances relevant to your employment matter;

• allegations of unlawful conduct or serious misconduct.

We will only collect sensitive information where it is reasonably necessary for our services and where we have your consent, or where otherwise permitted or required by law. OAIC guidance notes that consent is generally required for the collection of sensitive information, or for using or disclosing personal information for a purpose other than the purpose for which it was collected.

 

3. Why we collect personal information

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We collect personal information so that we can provide employee advocacy services and respond appropriately to enquiries.

We may use your personal information to:

 

• respond to your Contact Us enquiry;

• assess whether we may be able to assist you;

• understand your employment or workplace issue;

• provide advocacy, support, guidance, document review or practical assistance;

• communicate with you about your matter;

• prepare correspondence, summaries, chronologies or other advocacy-related documents;

• refer you to a lawyer or other professional with your consent;

• manage bookings, invoices, payments or administrative records;

• comply with legal, insurance, regulatory or professional obligations;

• improve our services, systems and client experience;

• respond to complaints, disputes or legal requests.

We do not collect more information than we reasonably need for our services.

If you do not provide information requested by us, we may be unable to assess your enquiry, provide advocacy services, communicate effectively with you, or refer you to appropriate professional advisers.

 

4. Contact Us forms and website enquiries

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If you contact us through our website, including through a Contact Us form, we may collect the information you submit, such as your name, email address, phone number and the contents of your message.

Please be mindful that workplace matters can involve sensitive or confidential information. You should avoid sending highly sensitive documents through a website form unless you are comfortable doing so. Once we receive your enquiry, we may contact you to obtain further information through a more appropriate channel.

Information submitted through our website will be used to respond to your enquiry and, where relevant, to assess whether David Versus may be able to assist you.

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5. Anonymous or pseudonymous enquiries

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Where practical, you may contact us anonymously or using a pseudonym.

 

However, in many cases we may not be able to properly assess or assist with a workplace matter unless you provide enough information for us to understand your circumstances, communicate with you, and identify any relevant timeframes, risks or referral needs.

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6. How we collect personal information

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We usually collect personal information directly from you.

This may occur when you:

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• complete a Contact Us form;

• email, call, message or meet with us;

• book a consultation;

• provide documents or correspondence;

• complete an intake form;

• engage us to provide services;

• provide information during advocacy support.

We may also collect information from third parties where appropriate, including:

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• a person who referred you to us;

• a support person, advocate or representative authorised by you;

• a lawyer or professional adviser involved in your matter;

• publicly available sources;

• documents or correspondence you provide to us that include third-party information.

Where reasonable and practical, we will collect information directly from you and will only obtain information from others with your consent or where otherwise permitted by law.

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7. Third-party information you provide to us

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Workplace matters often involve information about other people, such as managers, colleagues, witnesses, HR staff, union representatives or family members.

 

If you provide us with personal information about another person, you must only do so where you have a lawful and reasonable basis for providing that information. We will handle that information in accordance with this Privacy Policy.

 

8. How we use your personal information

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We use your personal information for the purpose for which it was collected, including to provide employee advocacy services and respond to your enquiry.

We may also use your information for related purposes you would reasonably expect, such as:

 

• keeping records of communications and advice given;

• following up about your matter;

• referring you to a lawyer or other support service with your consent;

• managing administrative, billing or compliance requirements;

• protecting our legal rights or responding to a complaint.

We will not sell your personal information.

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9. Disclosure of personal information

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We may disclose your personal information where reasonably necessary for our services, or where required or authorised by law.

This may include disclosure to:
 

• partner lawyers or law firms, but only with your consent;

• professional advisers such as accountants, insurers, consultants or IT providers;

• secure software, cloud storage, email, website hosting or practice-management providers used by our business;

• payment processors, where payment is made electronically;

• regulators, courts, tribunals, law enforcement bodies or government agencies where required or authorised by law;

• another person or organisation where you have authorised us to disclose information.

We will not disclose your information to your employer without your consent, unless required or authorised by law

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10. Referrals to partner lawyers

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David Versus is not a law firm and does not provide legal advice.

In some matters, we may suggest that you obtain legal advice or legal representation. If appropriate, we may offer to refer you to a partner lawyer or law firm.

We will only share your personal information with a lawyer or law firm if:

 

• you ask us to make the referral;

• you consent to us providing your information;

• the disclosure is reasonably necessary for the referral; and

• we believe the referral may assist with your matter.

You are not required to use any lawyer or law firm suggested by David Versus. Any legal services provided by a lawyer or law firm will be governed by that lawyer’s own engagement terms, professional obligations and privacy policy.

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11. Confidentiality

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We understand that workplace matters can be stressful, personal and sensitive.

We will take reasonable steps to maintain the confidentiality of information you provide to us. However,
confidentiality is subject to legal limits. For example, we may need to disclose information where required by law, to prevent a serious threat to someone’s life, health or safety, to respond to legal proceedings, or to obtain professional advice.

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12. Direct marketing and updates

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We may use your contact details to send you updates, resources or information about David Versus services where you have consented, where you have requested information, or where permitted by law.

We will not use sensitive information for marketing purposes without your consent.

We will only send direct marketing communications where permitted under the Privacy Act 1988 (Cth) and the Spam Act 2003 (Cth). You may opt out of receiving marketing communications at any time.

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13. Cookies, analytics and website data

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Our website may collect limited technical information when you visit, such as:

 

• IP address;

• browser type;

• device information;

• pages visited;

• time and date of visit;

• referring website;

• general website usage data.

This information may be collected through cookies, analytics tools or website hosting services. We use this information to maintain website security, understand website performance, improve user experience and respond to technical issues.

You may be able to disable cookies through your browser settings, although some website features may not function properly.

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14. Storage and security of personal information

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We take reasonable steps to protect the personal information we hold from misuse, interference, loss, unauthorised access, modification or disclosure. APP 11 requires covered APP entities to take reasonable steps to protect personal information from misuse, interference and loss, as well as unauthorised access, modification or disclosure.

Depending on how we hold information, our security measures may include:

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• password-protected systems;

• restricted access to files;

• secure cloud storage;

• secure email and communication practices;

• device security;

• confidentiality obligations for staff, contractors or service providers;

• secure disposal or deletion of information when no longer required.

No electronic transmission or storage system is completely secure. However, we take reasonable steps to protect the information entrusted to us.

We regularly review our information handling and security practices to reduce the risk of unauthorised access, misuse, loss or disclosure.

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15. Overseas disclosure

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Some of our service providers may store or process personal information outside Australia, including providers of cloud storage, email hosting, customer relationship management systems, document management systems and website services.

Depending on the service providers used from time to time, personal information may be stored or processed in Australia, New Zealand, Singapore, the United States, the United Kingdom or other jurisdictions.

We take reasonable steps to ensure overseas recipients handle personal information in a manner consistent with Australian privacy requirements.

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16. Retention and destruction of personal information

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We will keep personal information for as long as reasonably necessary for the purpose for which it was collected, including to provide services, maintain business records, meet legal or insurance obligations, resolve disputes and comply with applicable record-keeping requirements.

When personal information is no longer needed, we will take reasonable steps to destroy it or de-identify it, unless we are required or permitted by law to retain it.

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17. Access to your personal information

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You may request access to the personal information we hold about you.

We may need to verify your identity before providing access. We will respond to access requests within a reasonable time.

In some circumstances, we may refuse access or provide limited access where permitted by law, including where giving access would:

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• unreasonably affect another person’s privacy;

• pose a serious threat to health or safety;

• prejudice legal proceedings, negotiations or dispute resolution;

• reveal commercially sensitive information;

• be unlawful;

• be frivolous or vexatious;

• be otherwise permitted or required to be refused under privacy law.

If we refuse access, we will provide reasons where reasonable and lawful to do so.

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18. Correction of personal information

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We aim to ensure the personal information we hold is accurate, complete and up to date.

 

If you believe information we hold about you is incorrect, incomplete, outdated or misleading, you may ask us to correct it. We will take reasonable steps to correct the information where appropriate.

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19. Privacy complaints

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If you have a concern or complaint about how we have handled your personal information, please contact us using the details below.

Please provide enough information for us to understand and investigate your complaint. We may contact you for further details.

We will aim to respond within a reasonable time and will take reasonable steps to resolve any substantiated privacy concern.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner. The OAIC is the Australian regulator responsible for privacy functions under the Privacy Act.

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20. Notifiable data breaches

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If a data breach occurs that is likely to result in serious harm, we will take steps to assess and respond to the breach in accordance with our legal obligations. This may include notifying affected individuals and the Office of the Australian Information Commissioner where required.

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21. Links to other websites

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Our website may contain links to other websites, including partner organisations, legal practices, government agencies or resources.

 

We are not responsible for the privacy practices, security or content of external websites. You should review the privacy policy of any external website you visit.

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22. Changes to this Privacy Policy

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We may update this Privacy Policy from time to time. The current version will be available on our website. The updated policy will apply from the date it is published or otherwise notified.

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23. Contact us

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If you have any questions, concerns, requests or complaints about this Privacy Policy or how we handle personal information, please contact:

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David Versus Pty Ltd

Email: help@davidversus.com.au

Phone: 1300 318 379

Website: www.davidversus.com.au